Zen Space Labs, Inc. ("Zen Space Labs, Inc.", "Jellyswitch", “we”, “us” or “our”) is committed to protecting our users' privacy. This statement is meant to inform our users of how we define, gather and utilize personally identifiable information. We will take reasonable steps to protect user privacy consistent within the guidelines set forth in this policy and the law. By using our website and mobile applications, you consent to the following privacy policy.
This policy was last modified on June 11, 2026.
User information is collected when filling out a form, processing an order, or signing in through a third party service. At no point is your credit card information stored on this site or handled by us directly.
Cookies are used to store information about your current session and other preferences. This information may be used to track user progress and to offer a more personalized experience. Cookies can be disabled or cleared in your web browser settings.
When you use our mobile app, we may collect additional information to provide access-control and membership features:
Location. With your permission, the app accesses your device's location - including in the background - to detect when you arrive at your workspace and prompt you to unlock the door ("unlock on approach"), using Bluetooth beacon region monitoring near each door. We use location only for door access and presence at your space; we do not sell it or use it for advertising. You can disable this at any time by turning off auto-unlock or revoking the location or Bluetooth permission, and other app features will continue to work.
Bluetooth and Beacons. The app scans for your operator's door beacons to estimate your proximity to a door. Beacon detections are used to trigger unlock prompts and may be recorded as access events.
Door Access. When you unlock a door, the request is sent to our access-control provider (Kisi) to operate the lock, and the entry is logged (which door, and the date and time) for security and access records.
Push Notifications. We send notifications - such as the unlock prompt and account messages - through the Apple Push Notification service and Google Firebase Cloud Messaging.
Biometric Authentication. You may use Face ID or Touch ID to authorize an unlock. This is performed entirely on your device by Apple or Google; we never receive or store your biometric data.
Payments. Membership and billing are processed by Stripe. Your card details are handled by Stripe; we do not store your full card number.
We share information with trusted service providers only as needed to operate the service, including Stripe (payment processing), Kisi (door access control), and Apple and Google/Firebase (push notifications). We do not sell your personal information, and we never sell or share your location data for advertising.
We do not sell, trade, or otherwise transfer user information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Any linked, third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.